Today Thursday: 8:30 AM – 4:30 PM
7738 Olson Memorial Hwy, Golden Valley, MN 55427

Our Staff

Rachael Firl, HID

Rachael Firl, HID

Hearing Instrument Dispenser

Originally from Sartell, MN, Rachael moved to Plymouth, MN in 2017. She attended St. Cloud State University and began working in the hearing industry in 2012. Rachael was drawn to the profession because of family members and friends who suffer with speech and hearing difficulties.

What Rachael loves most about saving hearing lives is connecting people to their world again. Rachael strives for precise custom solutions, concierge-level care, and verified best hearing in her everyday work with patients.

Outside of saving hearing lives, Rachael loves hobbies such as golf, relaxing at the cabin, and cheering on the Wild, Vikings, and SCSU Hockey.

Muriel Heher

Muriel Heher

Patient Services Coordinator

Muriel has worked in the customer service field since 2007. Working in healthcare has allowed her to help people have a better quality of life.

Muriel has lived in Minnesota since 1997. Married with two adult children, Muriel enjoys helping patients connect to loved ones through the gift of better hearing.

Customer Reviews

Just starting to open up for appointments. They merged with Sound Point audiology where i used to go in Plymouth.

Charlotte Miller, on Google

good service, good technical staff

Michael Jarvis, on Google

Great knowledgeable staff

carole nee, on Google

great selection for all your hearing needs

Erik Hettinga, on Google

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